Return Policy: We will accept unused product with prior return authorization approval number. Please do not attempt to return without contacting SexMachines.org first. Returns are subject to a 20% restocking fee. If you receive a defective product, the restocking fee is waived and we will gladly replace the item. Merchandise is eligible for return under these policies within 14 days of purchase.
Drop Shipped Returns: Drop Shipped items may only be returned if the product is defective upon arrival. Defective merchandise is replaced with the same item only. We will not accept returns for drop ship items that are not defective. Return requests must be made within 14 days of purchase.